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Terms of sales & Return policy

By bying on this website , you are agree with the following terms of sales: 

Return/refund conditions for my paintings

For any package that arrives damaged, REPORT IMMEDIATELY TO THE CARRIER  +  EXPRESS DETAILS OF HOW IT HAS ARRIVED + AND TAKE PICTURE OF WHAT THE CARRIER WRITE, then please send me an email with the pictures and details. Otherwise I will not be able to reimburse you. Because the insurance need that to constat the damage. 

If the canvas arrives damaged, I need the proof of the damaged canvas to issue a refund. In this case I can reimburse you.


For the pre-orders i always try to do the perfect copy that the one that has been already sold. I always use the same technique and colors but as every artwork is unique, there can be minimal differences. 

In this case i do not accept returns seen that it has made expressly for you , especially if it arrives in perfect condition and it is a big canvas (more than 73x60 cm). It is why i prefer to answer at all your questions before buying and before i am starting to work on. 

But please feel free to contact me if there is a problem with your order.

I do not accept refund for pre-orders that you do not accept to receive. If you have made a pre-order and you decide to not have it anymore, i do not accept to refuse the shipment once it has already send it. You must receive it and then send an email on why you have decide to refuse. It is at the consideration of the artist if the order will be refund. 

If the package come back because impossible to be deliver , also i do not accept to be resend at my fees. 

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